If you do want to cancel your plan, you can tell us in writing, by phone, via the Contact us form, by email or in person.

Funeral Planning Team
Central Co-op Funeral Plans
Central House,
Queen Street,
Lichfield,
Staffordshire,
WS13 6QD

Email: cancellations@funeralplanning.coop

Phone: 01543 421378

As long as we receive the notification within your cancellation period, we’ll refund all the money you have paid. If you choose to cancel your plan after your cancellation period, you’ll be entitled to a refund of all payments made, less an admin fee of £300.

For full details of our cancellation policy please read the terms and conditions.